Wednesday, 7 November 2012

SuperPoints Shut Down

Hey money-maker fans.  Unfortunately I have more bad news for you. 

If you were not already cut off in the middle of spinning the SuperLucky button or doing offers/surveys, etc and have already seen the news...SuperPoints has shut down.

They have stated that rewards redeemed before 11:59PM this past Sunday will be paid out, however the site has been shut down, and it is not certain that it will come back up.  If you have any outstanding Support tickets, they will likely not be replied to, however if you send tickets regarding redemption, you may get an answer.

For the "official word" on what's going down, this is what was posted on the SuperPoints website.

"An important message from the Superpoints team:
Dear Superpoints members,
At the end of January, 2011 the current team began to manage operations of on behalf of its owner, Superpoints, LLC, in the hopes that we could build a great rewards community. We did our best, but unfortunately Superpoints, LLC has decided to cancel our management relationship and take back management of the site.
Unfortunately we are forced to suspend access to and members will no longer have access to the site as of 3:00 pm central time on November 7th, 2012. We’re saddened to have to take this action, but extenuating circumstances have forced our hand. We’ll do our best to complete fulfillments on a timely basis for those rewards claimed prior to the site’s suspension.
Will my pending redemption still be paid out?
Yes, we will do our best to fulfill all redemptions submitted to prior to 3:00 pm CST on November 7, 2012.

Why are you making such drastic changes?
There are several changes happening in the management of the Superpoints website and the economic conditions around supporting a rewards site. Those changes have prompted the suspension of the website.

What about my support email that you haven’t replied to?
At this time we do not have the resources available to respond to all the support emails. We will begin answering new support emails regarding redemptions but all prior emails will not be addressed. If you have any outstanding requests regarding redemptions, please contact us again and we will look into it. Requests outside of redemptions may or may not be responded to.

Is the site going down permanently?
The current team will no longer be the managing operator of the domain and therefore we don’t have information as to whether or not will resume service at a future date"

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